02Data pipelines
So your AI works with up-to-date company knowledge.
Prepared automatically and synchronized daily — from tickets, wikis, websites, videos and PDF manuals.
This is what we build for you in your Azure environment:
Connections to your sources — ticket systems, wikis, websites, videos and PDF manuals — through standardized interfaces.
Automated preparation: content is cleaned up, split into sensible sections and tagged with metadata.
Where it is needed, we remove personal details before content goes into the knowledge base.
Continuous synchronization, so the knowledge base stays up to date — with no manual effort.
Examples of sources we can connect:
Tickets and databases, e.g. from your support or CRM system.
Wiki and website content, straight from your existing systems.
Video transcripts — from training sessions or meetings, for example.
PDF manuals and other documents from your file storage.
What does it cost?
Setup: USD 6,000–10,000 per data source, depending on the work involved.
We take on ongoing maintenance and further development too, if you want us to.
Two terms from this page, explained in a few sentences — with a diagram.