Insight AI

03AI applications

Answers from your own company knowledge.

Three routes to putting that knowledge to work — all on the same knowledge base and the same permission model.

Three routes to an AI application in production:

  • An AI agent you build yourself

    Your team builds the agents in-house (Copilot Studio) and puts them where the work already happens — in Microsoft Teams, for example. The knowledge base underneath comes from us.

  • An application of your own

    We develop a dedicated application with your own interface — conversation history, attachments and user feedback included.

  • A service with no user interface (API)

    We provide the AI as a service with no user interface (API) that your existing programs call — it does its work without anyone opening a chat.

All three draw on the same knowledge base and the same permission model, built in your Azure environment.

Examples of what such an application can be used for:

  • Employees find answers in your company’s own knowledge base — new hires use it to get up to speed in their first few weeks.

  • Your own customers ask the assistant directly — about products, manuals and open cases.

  • An AI agent drafts quotes and RFP responses from your knowledge base — a person then reviews and approves them.

Two terms from this page, explained in a few sentences — with a diagram.